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Tel +44(0)870 235 1314 sales@equinox-communications.com
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Percentage Call Routing
This service is used to route calls to different destinations depending on percentages of call volume that you specify. The service is FREE to set up and there are no ongoing or hidden charges. Equinox's Percentage Call Routing can route calls to up to 5 destination numbers. The service can be administered, so that you can make changes to your call routing quickly and easily. For example, you may run your business across 2 sites and would like 75% of all incoming calls to be sent to the new business sales team in Site A and 25% to Site B. Or, you could be hit by a flu epidemic in Site A, which means you need to route 85% of all incoming calls to Site B. To set up the Percentage Call Routing service we will allocate you a non-geographic number, then we contact you to set up your routing options. order your number(s) online FREE HERE |
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